Frequently Asked Questions

1. Where is Mellowdee Technologies located? We are located at: Iconic Business Plaza, Moi Avenue, 6th Floor, Shop P11, Nairobi, Kenya. 2. What products do you sell? We deal in quality laptops, desktops, monitors, and computer accessories. We also offer both new and refurbished devices at affordable prices. 3. Do you offer delivery services? Yes. We offer same-day delivery within Nairobi for orders placed early, and nationwide delivery across Kenya through courier services. 4. Can I pay on delivery? Yes, Cash on Delivery (COD) is available within Nairobi for selected orders. However, outside Nairobi requires full payment before dispatch. 5. Do you offer computer repair services? Yes. We provide diagnostics, repairs, upgrades, software installation, and general maintenance for laptops and desktops. 6. How long does delivery take? Nairobi: Same day or within a few hours Outside Nairobi: 1–2 business days depending on location and courier 7. How can I place an order? You can place an order by calling or WhatsApping us on: 📞 0727016985 / 0743060494 8. What are your working hours? We are open: Monday – Saturday: 8:00 AM – 6:30 PM